Privacy Policy
Last Updated: January 19, 2026
1. Introduction
Welcome to Russell Walker Media. We respect your privacy and are committed to protecting the personal data of our clients (real estate agents) and the homeowners whose properties we photograph. This policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information that you provide directly to us when you book a service, subscribe to our newsletter, or contact us. This includes:
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Contact Information: Name, email address, phone number, and brokerage affiliation.
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Property Information: Property addresses, access codes, and homeowner contact details (if provided for scheduling purposes).
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Usage Data: Information on how you use our website, collected through cookies and similar tracking technologies via our hosting platform, Wix.com.
3. Payment Data
All payments are processed through our secure third-party partners, Spiro and Titus, utilizing Stripe as the primary payment gateway.
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Security: Stripe is a PCI-certified service provider, ensuring your financial data is handled with the highest level of security.
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Storage: Russell Walker Media does not store, see, or have access to your credit card information or bank details on our internal servers. All sensitive financial data is encrypted and handled entirely by these specialized third-party processors.
4. How We Use Your Information
We use the collected data to:
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Provide, operate, and maintain our media services.
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Schedule shoots and deliver media kits (photos, video, floor plans).
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Send service-related updates, invoices, and marketing communications (which you can opt out of at any time).
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Improve our website performance and user experience.
5. Third-Party Services
We share information with trusted third-party service providers to facilitate our business operations:
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Spiro & Titus: Our primary platforms for booking management and media delivery.
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Stripe: Our secure payment processor.
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Wix.com: Our website hosting platform.
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Editing Partners: We may share property media with our professional editing team to ensure high-quality delivery; however, no personal contact data of the agent or homeowner is shared with these parties.
6. Image Rights and Usage
As a real estate media provider, all images, videos, and floor plans captured are the intellectual property of Russell Walker Media. We grant a non-transferable, non-exclusive license to the client for the marketing of the specific property listed. Russell Walker Media reserves the right to use any media captured for our own marketing, social media, and portfolio purposes unless otherwise agreed upon in writing.
7. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Your Rights
You have the right to access, update, or request the deletion of the personal information we hold about you. If you wish to exercise these rights, please contact us at office@russellwalkermedia.com.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Russell Walker Media
512 SE Maple Drive Blue Springs, MO 64014
816-803-4646